UX research

COUNTRY Financial

During my year-long internship with COUNTRY Financial, I was able to complete two major projects. Please view them below.



Supervised Solo Projects


May 2019 – May 2020

Project one

SharePoint Evaluation

Internal employees created a Sharepoint to allow other employees to explore relevant training and look for answers to questions that may arise. The Sharepoint encompasses items that seasoned employees would normally have to teach newer employees. I was tasked to perform a heuristic UX review and facilitate 5 user interviews for the site. At the end of the project, I presented my findings and suggestions to the business partners. 

Project Two

Icon Style Guide

The “people” icons within COUNTRY’s style guide were inconsistent which caused discrepancies within various digital applications. I was tasked to create similar-looking people icons and test them using UserZoom and Usability Hub.


More Projects