Designer, Group of 4
September 2020 – November 2020
Figma, Adobe InDesign, Google Forms
This project was completed in 2020 as a client project for Caterpillar Inc. in Peoria, IL.
The purpose of this project was to design a user interface for Caterpillar’s new fleet management software. We were given a pre-made journey map, user personas, and the company’s specific design specifications.
Fleet management software can be complicated, as it is consists of data visualization, team communication, tasks, alerts, and multiple different types of users.
Our design solution allows users to view alerts, a personalized to-do list, asset management information, current projects, a calendar of events, maintenance information, messages, and more.
We attended an 8-hour usability day hosted by CAT’s UX team. We user-tested our prototype with actual users, iterated on our design, and presented our work to CAT stakeholders.
Many of the medium to large companies who use our tools operate their organization with an internal rental model where there is a centralized equipment management group who “owns” the equipment and then rents the equipment out to projects for work; the projects are then charged an hourly rate based on usage of the asset.
Many of these customers use some type of manual process where projects fill out a spreadsheet on a monthly cadence to say what asset types they need on each project and their anticipation for how long they will need the assets and how much they will work. The equipment group then works to look across the fleet and fulfill those needs with the available assets at hand, or at times initiates a new buy or rental, to assign specific assets to the specific job needs; the result is a manually created and updated fleet schedule of all assets in the fleet and when they will be on what jobs.